Frequently Asked Questions
Everything you need to know about our handcrafted jewelry, shipping, and care.
How long will it take to receive my order?
Since many of our pieces are handcrafted to order, please allow 5 to 10 business days for production before shipping. Once shipped, domestic delivery typically takes 3 to 5 business days depending on your selected shipping method.
What materials do you use in your jewelry?
We pride ourselves on using high-quality precious metals, including .925 sterling silver, 10k and 14k gold, and bronze. All materials are ethically sourced and nickel-free to ensure comfort for sensitive skin.
Can I return or exchange my jewelry if it doesn't fit?
Yes, we accept returns and exchanges within 30 days of delivery, provided the item is in its original condition. Please note that custom-engraved pieces and certain limited edition items are final sale.
How do I find my correct ring size?
We recommend visiting a local jeweler to be sized professionally. Alternatively, you can use our online sizing guide. If you order the wrong size, we offer resizing services for a small fee plus shipping.
Do you offer international shipping?
Yes, Badali Jewelry ships worldwide. International customers are responsible for any customs fees, duties, or VAT taxes imposed by their respective countries upon arrival.
How should I care for my jewelry to prevent tarnishing?
To maintain the brilliance of your jewelry, avoid contact with harsh chemicals, perfumes, and pools. Clean your silver and gold pieces with a soft polishing cloth and store them in a dry, airtight container when not in use.